Czech Speaking Reservations Agent For Booking.com - Work Remote In Greece

Mercier Consultancy MD; Portugal; Presencial; EUR 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Health insurance

Performance bonus

13th/14th salaries

Training provided

Descripción de la vacante

Mercier Consultancy Group is seeking a Czech-speaking Reservations Agent for Booking.com in Greece. You will deliver premium customer service, manage reservations, and resolve queries for travelers and partners on the Booking.com platform.

The relocation package covers flights, airport transfer, and temporary accommodation. A valid EU passport or Greek work permit is required, with full relocation support and competitive monthly salary with performance bonuses.

Formación

• Czech language fluency required.
• Valid EU passport or Greek work permit.
• Experience with travel/booking platforms.
• Excellent communication and customer service.
• English proficiency for internal training.

Responsabilidades

• Provide high-quality support for travelers and partners on Booking.com.
• Manage reservations, cancellations and modifications.
• Resolve complex travel-related queries for customer satisfaction.
• Act as Booking.com ambassador, maintaining premium service.
• Collaborate with internal departments for Czech-speaking clients.
• Use CRM to document interactions and booking status.
• Meet KPIs in the travel sector.

Descripción del empleo

Czech Speaking Reservations Agent For Booking.com

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering excellence, ensuring that our candidates secure the most rewarding career opportunities in the global travel and service sectors.

Job Overview

We are currently looking for motivated professionals to join our team for a Czech Speaking Reservations Agent For Booking.com position in Greece. This is an exceptional opportunity to advance your career within the global travel industry while enjoying the Mediterranean lifestyle in one of Europe's most vibrant countries, with full relocation support provided.

Key Responsibilities

• Provide high-quality customer support for travelers and partners on the Booking.com platform
• Manage accommodation reservations, cancellations, and modifications with professionalism and efficiency
• Resolve complex travel-related queries to ensure maximum customer satisfaction
• Act as a brand ambassador for Booking.com, maintaining premium service standards in the travel industry
• Collaborate with internal departments to facilitate seamless travel experiences for a Czech-speaking clientele
• Utilize internal CRM systems to accurately document all interactions and booking status updates
• Contribute to the overall success of the team by meeting key performance indicators (KPIs) in the travel sector

Requirements

• Native or fluent Czech (spoken and written) is mandatory for this role
• Valid EU passport or a valid Greek work permit
• Proven ability to navigate travel industry booking platforms effectively
• Excellent communication skills and a passion for delivering high-end customer service
• A proactive mindset, perfect for those seeking competitive Czech-speaking jobs in Greece
• Strong command of English for internal training and company communication

Benefits

What We Offer

• Competitive Monthly Salary with a transparent performance-based structure
• Monthly Performance Bonus to reward your dedication and excellence
• Two extra salaries per year (13th and 14th salary) as part of your compensation package
• Fully Paid Relocation Package including flight, airport transfer, and temporary hotel accommodation in Greece
• Professional training provided to ensure you thrive in your new career
• Comprehensive health insurance coverage
• Exposure to a multi-cultural working environment within one of the most exciting jobs in Greece

Life in Greece

Embrace the unparalleled quality of life that Greece offers, from its breathtaking historical landmarks to its world-famous sun-drenched coastlines. Choosing to work in Greece means enjoying a lifestyle that perfectly balances a thriving professional career with a relaxed, Mediterranean culture that is second to none.

Beyond the incredible weather and hospitality, Greece offers a welcoming environment for expatriates. By taking this Czech Speaking Reservations Agent For Booking.com position in Greece, you will gain access to an affordable cost of living, exquisite Mediterranean cuisine, and a vibrant social scene that makes relocating to Greece a truly life-changing experience.