Czech Reservations Specialist — Relocate to Greece & Perks

Mercier Consultancy MD; Portugal; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Performance bonus

13th/14th salaries

Training provided

Job summary

Mercier Consultancy Group is seeking a Czech-speaking Reservations Agent for Booking.com in Greece. You will deliver premium customer service, manage reservations, and resolve queries for travelers and partners on the Booking.com platform.

The relocation package covers flights, airport transfer, and temporary accommodation. A valid EU passport or Greek work permit is required, with full relocation support and competitive monthly salary with performance bonuses.

Qualifications

• Czech language fluency required.
• Valid EU passport or Greek work permit.
• Experience with travel/booking platforms.
• Excellent communication and customer service.
• English proficiency for internal training.

Responsibilities

• Provide high-quality support for travelers and partners on Booking.com.
• Manage reservations, cancellations and modifications.
• Resolve complex travel-related queries for customer satisfaction.
• Act as Booking.com ambassador, maintaining premium service.
• Collaborate with internal departments for Czech-speaking clients.
• Use CRM to document interactions and booking status.
• Meet KPIs in the travel sector.

Job description

Mercier Consultancy Group is seeking a Czech-speaking Reservations Agent for Booking.com in Greece. You will deliver premium customer service, manage reservations, and resolve queries for travelers and partners on the Booking.com platform.

The relocation package covers flights, airport transfer, and temporary accommodation. A valid EU passport or Greek work permit is required, with full relocation support and competitive monthly salary with performance bonuses.