Czech-Speaking MS Support Expert | Greece Relocation

Mercier Consultancy Group; Portugal; Presencial; EUR 28 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

13th and 14th salaries

Monthly bonus

Relocation package

IT training

Health insurance

Networking opportunities

Resumo da oferta

Mercier Consultancy Group is seeking Czech-speaking Microsoft Customer Experts to join its IT support team in Greece. You will provide expert technical assistance for Microsoft products, resolve complex IT issues, and document interactions in the ITSM system.

The role requires native or fluent Czech, excellent communication, and a valid EU passport. A relocation to Athens is provided with a comprehensive benefits package and ongoing IT training.

Qualificações

• Native or fluent Czech (spoken and written).
• Excellent communication skills, essential for Czech-speaking roles.

Responsabilidades

• Provide high-level technical support and consultancy to users of Microsoft software products.
• Troubleshoot complex IT queries, ensuring optimal performance of cloud-based services and applications.
• Maintain a high level of customer satisfaction by delivering professional, expert guidance in the Czech language.
• Document all technical interactions accurately within the IT service management system.
• Stay updated on evolving Information Technology (IT) trends to provide the most relevant solutions to end-users.
• Collaborate with international team members to streamline customer support processes and technical workflows.
• Engage with clients to identify needs and recommend appropriate software solutions that enhance productivity.
• Native or fluent Czech (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for the Information Technology (IT) sector and digital innovation.
• Excellent communication skills, essential for success in these Czech-speaking jobs.
• Ability to relocate to Athens, Greece for this professional opportunity.
• Previous experience in technical support or customer service is a significant advantage.

Conhecimentos

Czech language

Technical support

Customer service

Communication skills

Relocation to Athens

EU passport

Descrição da oferta de emprego

Mercier Consultancy Group is seeking Czech-speaking Microsoft Customer Experts to join its IT support team in Greece. You will provide expert technical assistance for Microsoft products, resolve complex IT issues, and document interactions in the ITSM system.

The role requires native or fluent Czech, excellent communication, and a valid EU passport. A relocation to Athens is provided with a comprehensive benefits package and ongoing IT training.