French Speaking Microsoft Customer Experts - Work In Athens, Greece

Mercier Consultancy Group; Portugal; Presencial; EUR 28 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully Paid Relocation Package

Fully Paid Training

Comprehensive Health Insurance

13th/14th Salary Bonus

Performance Bonus based on KPIs

Career growth opportunities

Resumo da oferta

Mercier Consultancy Group is sourcing a French-speaking Microsoft Customer Experts role based in Athens, Greece. You will provide high-level technical support to Microsoft clients, troubleshoot complex IT issues, and maintain high customer satisfaction in French.

The position requires relocation to Athens, Greece, native or fluent French, and strong IT knowledge. A fully paid relocation package, training, health insurance, and performance bonuses are included.

Qualificações

• Fluent French (spoken and written) is mandatory.
• Experience in customer-facing or technical support is advantageous.
• Relocation to Athens, Greece is required.
• Strong communication and ability to explain technical concepts clearly.

Responsabilidades

• Provide high-level technical support to Microsoft clients via phone, email, and chat.
• Troubleshoot complex IT infrastructure and software issues within the Microsoft ecosystem.
• Maintain high customer satisfaction by delivering premium technical solutions in French.
• Collaborate with cross-functional IT teams to resolve escalated cases efficiently.
• Stay updated on IT developments to provide accurate product guidance.
• Document technical resolutions in the knowledge base.

Conhecimentos

French language

Customer support

Technical troubleshooting

IT industry passion

Professional communication

Onsite collaboration

Ferramentas

Microsoft technologies

Descrição da oferta de emprego

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for bridging elite global talent with world-class technology organizations. As a leader in European recruitment and BPO services, we take pride in facilitating life-changing career moves for professionals seeking excellence in the IT sector.

Job Overview

We are currently sourcing exceptional talent for the French Speaking Microsoft Customer Experts position in Greece, representing one of the world’s most innovative IT giants. This role is a unique opportunity to advance your career within the Information Technology industry while enjoying the vibrant lifestyle of one of Europe’s most historic capitals.

Key Responsibilities

• Provide high-level technical support and consultation to Microsoft clients via phone, email, and chat.
• Troubleshoot complex IT infrastructure and software issues within the Microsoft ecosystem.
• Maintain a high level of customer satisfaction by delivering premium technical solutions in the French language.
• Collaborate with cross-functional IT teams to resolve escalated technical cases efficiently.
• Stay updated on the latest developments within the IT industry to ensure accurate product guidance.
• Document technical resolutions in our database to contribute to our internal knowledge base.
• Act as a brand ambassador for Microsoft, ensuring every interaction aligns with their global excellence standards.
• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• Strong passion for the IT industry and a foundational understanding of software systems.
• Professional communication skills with the ability to explain complex technical concepts clearly.
• Previous experience in a customer-facing or technical support role is highly advantageous.

Qualifications

• Ability to relocate to Athens, Greece, to join our onsite international team.

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Fully Paid Training on the latest Microsoft technologies
• Comprehensive Health Insurance package
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided)
• Attractive Monthly Performance Bonus based on KPIs
• Long-term career growth opportunities in the heart of the IT industry
  Life in Greece

Choosing one of our French-speaking jobs means embracing the incomparable Mediterranean lifestyle. Greece offers an incredible blend of ancient history, world-class nightlife, and endless sunshine, making it one of the most desirable locations for international professionals. Living in Greece allows you to experience a rich cultural tapestry while advancing your professional profile in a rapidly growing international tech hub.

Our full relocation support ensures your move to Greece is seamless and stress-free. Whether you are enjoying the exquisite local Mediterranean cuisine or exploring the stunning coastal scenery, Greece offers an unparalleled quality of life. Discover why so many professionals choose our French Speaking Microsoft Customer Experts position in Greece as their next career step. Join us and make your mark in the tech capital of the Balkans.