Remote Czech Customer Support Specialist — Greece

WW Talents; Lisboa; Presencial; EUR 12 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation assistance

Hotel accommodation during relocation

Onsite Athens onboarding

Remote work in Greece

Career development

Resumo da oferta

WW Talents seeks a Czech-speaking Customer Service Representative to support Czech-speaking customers from Greece in a remote setup. You will handle inquiries, resolve issues, and ensure a positive customer experience while collaborating with an international team.

This full-time role includes relocation assistance, Athens onboarding, and a scheduled 40-hour work week with rotational shifts. Strong Czech and English skills, plus empathetic service, are essential for success.

Qualificações

• Fluent or native-level Czech.
• Good command of English.
• Excellent verbal and written communication skills.
• Strong problem-solving and organizational skills.
• Customer-focused and empathetic approach.
• Ability to work independently in a remote customer service environment.
• Flexibility to work rotational shifts.

Responsabilidades

• Provide professional customer support in Czech through different channels.
• Handle customer inquiries, requests, and complaints efficiently.
• Identify customer needs and provide accurate solutions.
• Resolve customer issues and escalate complex cases when required.
• Deliver excellent customer experiences while meeting quality and service standards.
• Maintain accurate records of customer interactions.
• Follow established procedures and company guidelines.
• Work independently while collaborating with an international team.

Conhecimentos

Czech language

English

Communication skills

Problem solving

Customer focus

Remote work

Shift flexibility

Descrição da oferta de emprego

WW Talents seeks a Czech-speaking Customer Service Representative to support Czech-speaking customers from Greece in a remote setup. You will handle inquiries, resolve issues, and ensure a positive customer experience while collaborating with an international team.

This full-time role includes relocation assistance, Athens onboarding, and a scheduled 40-hour work week with rotational shifts. Strong Czech and English skills, plus empathetic service, are essential for success.