Remote Czech-Speaking Customer Support Pro (Greece)

Ww Talents; Porto; Teletrabalho; EUR 11 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support to Greece

Hotel accommodation 3 weeks

Remote work from Greece

Resumo da oferta

Ww Talents is seeking a Czech Speaking Customer Service Representative to join a multicultural team and support Czech customers remotely from Greece. You will handle inquiries, resolve issues, and ensure a positive experience while collaborating with an international group.

This role requires fluency in Czech, strong English, and excellent communication. Relocation support is provided, and onboarding begins in Greece with 3 weeks hotel and relocation help; remote work from Greece after onsite

Qualificações

• Fluent or native-level Czech
• Good command of English
• Excellent verbal and written communication skills
• Strong problem-solving and organizational skills
• Ability to work independently in a remote customer service environment
• Flexibility to work rotational shifts

Responsabilidades

• Provide professional customer support in Czech through different communication channels.
• Handle customer inquiries, requests, and complaints efficiently.
• Identify customer needs and provide accurate and appropriate solutions.
• Resolve customer issues and escalate complex cases when required.
• Deliver excellent customer experiences while meeting quality and service standards.
• Maintain accurate records of customer interactions.
• Follow established procedures and company guidelines.
• Work independently while collaborating effectively with an international team.

Conhecimentos

Czech language

English proficiency

Customer service

Communication skills

Descrição da oferta de emprego

Ww Talents is seeking a Czech Speaking Customer Service Representative to join a multicultural team and support Czech customers remotely from Greece. You will handle inquiries, resolve issues, and ensure a positive experience while collaborating with an international group.

This role requires fluency in Czech, strong English, and excellent communication. Relocation support is provided, and onboarding begins in Greece with 3 weeks hotel and relocation help; remote work from Greece after onsite