Czech-Speaking Canon Support Specialist — Greece

Mercier Consultancy Group; Portugal; Presencial; EUR 28 000 - 44 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully paid training programs

Health insurance

Relocation package

Performance bonus

13th and 14th salary

Resumo da oferta

Mercier Consultancy Group is sourcing Czech-speaking Customer Experts for Canon in Greece. The role focuses on delivering top-tier support to Czech-speaking customers, resolving technical inquiries, and maintaining high satisfaction levels.

The position requires fluent Czech and strong English, with relocation to Greece supported by a full relocation package. In this role you will work from our Athens office, collaborating with cross-functional teams to ensure brand excellence in customer

Qualificações

• Czech language fluency required for spoken and written work.
• Experience in customer support is highly desirable.
• Good command of English for internal communication.
• Willingness to relocate to Greece and work onsite.

Responsabilidades

• Deliver high-quality customer support for Canon users in Czech.
• Maintain high customer satisfaction with professional communication.
• Document all customer interactions in the CRM accurately.
• Identify opportunities to improve the customer journey and provide proactive solutions.
• Collaborate with cross-functional teams to ensure brand excellence.

Conhecimentos

Czech language

English language

Customer support

Ferramentas

CRM systems

Descrição da oferta de emprego

Mercier Consultancy Group is sourcing Czech-speaking Customer Experts for Canon in Greece. The role focuses on delivering top-tier support to Czech-speaking customers, resolving technical inquiries, and maintaining high satisfaction levels.

The position requires fluent Czech and strong English, with relocation to Greece supported by a full relocation package. In this role you will work from our Athens office, collaborating with cross-functional teams to ensure brand excellence in customer