Czech-Speaking Healthcare Tech Support Expert

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 32,000; Full time

Job summary

Cross Border Talents is looking for a Czech-speaking Customer Support Specialist to join our healthcare technology team in Portugal. You will assist customers via phone, email and chat, help them with devices and mobile apps, and document interactions in SAP CRM.

The role requires fluent Czech and good English, strong communication, and a structured, detail-oriented approach. Training will be in Portugal with English materials; office location to be confirmed.

Qualifications

• Fluent Czech and strong English communication.
• Experience in customer support or service roles.
• Tech-friendly with ability to learn new software quickly.

Responsibilities

• Assist customers via phone, email and chat.
• Answer questions about medical devices and related services.
• Troubleshoot connections between devices and smartphone apps.
• Guide customers through product features and usage.
• Document interactions in SAP CRM.

Skills

Czech language

English

Customer service

Communication skills

Detail oriented

Tech savvy

Tools

SAP CRM

Job description

Cross Border Talents is looking for a Czech-speaking Customer Support Specialist to join our healthcare technology team in Portugal. You will assist customers via phone, email and chat, help them with devices and mobile apps, and document interactions in SAP CRM.

The role requires fluent Czech and good English, strong communication, and a structured, detail-oriented approach. Training will be in Portugal with English materials; office location to be confirmed.