Speak Czech? Join a Healthcare Technology Support Team in Lisbon!

Cbtalents; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Furnished company accommodation

Health insurance

Paid training

Christmas and holiday bonuses

Job summary

CBTalents in Lisbon is seeking a customer service specialist to assist users of insulin pumps and related accessories in the healthcare tech sector. On-site role in Lisbon, you will handle inquiries by phone, email and chat, and help customers troubleshoot device connectivity and app issues.

Fluent Czech at least C1 and good English, strong communication and empathetic approach are essential. The position offers training, health insurance, and accommodation where eligible.

Qualifications

• Czech at C1 level or above.
• Good command of English.
• Strong communication and problem-solving skills.
• Customer-focused, patient and empathetic approach.
• Willingness to work on-site in Lisbon, Portugal.

Responsibilities

• Assist customers with questions about insulin pumps and related accessories.
• Help users troubleshoot device connectivity and smartphone app issues.
• Handle customer enquiries, complaints and follow-ups via phone, email and chat.

Skills

Customer service

Communication

Problem solving

Empathy

Czech language (C1)

English proficiency

Job description

Looking for an international opportunity in customer service? Join the healthcare technology sector and help customers use innovative medical devices with confidence.

Your role

• Assist customers with questions about insulin pumps and related accessories
• Help users troubleshoot device connectivity and smartphone app issues
• Handle customer enquiries, complaints and follow-ups via phone, email and chat

What we're looking for

• Czech at C1 level or above
• Good command of English
• Strong communication and problem-solving skills
• A customer-focused, patient and empathetic approach
• Willingness to work on-site in Lisbon, Portugal

What we offer

• Furnished company accommodation available for eligible candidates
• Health insurance
• Paid training
• Christmas and holiday bonuses