Customer Support w/ FR

HN Services Portugal; Porto; On-site; EUR 18,000 - 24,000; Full time

Job summary

HN Services Portugal seeks a 24/7 Project Supervisor based in Porto who is fluent in French and English. You will monitor and supervise project operations around the clock and coordinate with support teams and clients to resolve issues promptly.

The role emphasizes clear communication, teamwork, and willingness to work rotating shifts, with IT and networks knowledge considered a plus. Join a dynamic environment where staying up-to-date with procedures is essential.

Qualifications

• Fluency in French and English (spoken and written).
• Strong communication and teamwork skills.
• Willingness to work rotating shifts.
• Technical knowledge in IT and networks is a plus.

Responsibilities

• Monitor and supervise project operations on a 24/7 basis.
• Proactively identify and resolve operational issues.
• Communicate and collaborate effectively with support teams and clients in French and English.
• Stay updated with best practices and operational procedures.

Skills

French

English

Communication

Teamwork

Shift Flexibility

IT knowledge

Job description

Job Announcement: 24/7 Project Supervisor (Fluent in French and English)

The ideal candidate will be dedicated and skilled professionals to join our 24/7 supervision team. If you are fluent in French and English and have a passion for working in a dynamic and challenging environment, we want to hear from you!

Requirements:

• Fluency in French and English (both spoken and written).
• Good communication and teamwork skills.
• Flexibility to work in rotating shifts.
• Technical knowledge in IT and networks is a plus.

Responsibilities:

• Monitor and supervise project operations on a 24/7 basis.
• Proactively identify and resolve operational issues.
• Communicate and collaborate effectively with support teams and clients in both French and English.
• Stay updated with best practices and operational procedures.