French Speakers: Join Our Technical Support Team In Lisbon!

Cross Border Talents; Lisboa; On-site; EUR 15,000 - 16,000; Full time

Benefits offered by this job

Base Salary of 1,100€ 14 times per year

Performance Bonus of 135€ 14 times per year

Attendance Bonus of 120€ 11 times per year

Job summary

CB Talents SP is hiring Technical Customer Service Representatives to support a leading Search Engine project in Lisbon. The role involves assisting users with technical queries and providing friendly support via chat, email, or phone.

Candidates should be fluent in French, Italian, German, or Dutch, possess strong communication skills, and be eager to learn. The compensation package includes a competitive salary and performance bonuses, with a flexible work schedule.

Qualifications

• Fluency in either French, Italian, German, or Dutch (written and spoken).
• Strong communication skills and genuine empathy for user experience.
• Comfortable with change, open to continuous feedback, and eager to learn.

Responsibilities

• Assist users with technical queries related to a global search engine platform.
• Provide clear, friendly, and solution-oriented support via chat, email, or phone.
• Navigate a fast-paced environment, actively implementing feedback.

Skills

Fluency in French

Fluency in Italian

Fluency in German

Fluency in Dutch

Strong communication skills

Empathy for user experience

Willingness to learn

Job description

Tech Lovers & Polyglots: Join Our Technical Support Team In Lisbon!

Are you a natural problem-solver who loves tech? Do you speak French, Italian, German, or Dutch? We are looking for enthusiastic Technical Customer Service Representatives to support a world-leading Search Engine project.

What You Will Do

• Assist users with technical queries related to a global search engine platform.
• Provide clear, friendly, and solution‑oriented support via chat, email, or phone.
• Navigate a fast‑paced environment, actively implementing feedback to level up your skills.

Work Schedule & Flexibility

• Monday to Friday: 08:00 AM – 08:00 PM (Rotational shifts)
• Saturday & Sunday: 08:00 AM – 05:00 PM

Days Off: 2 Rotational days off per week

Compensation & Perks

We value your hard work and offer a structured, rewarding compensation package:

• Base Salary 1,100€ 14 times per year
• Performance Bonus 135€ 14 times per year
• Attendance Bonus 120€ 11 times per year

What We Are Looking For

• Fluency in either French, Italian, German, or Dutch (written and spoken).
• Strong communication skills and a genuine empathy for the user experience.
• Comfortable with change, open to continuous feedback, and eager to learn.