Customer Success Assistant - Digital Signage (Onsite)

Nonius; Maia; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Friendly and open work culture

Real responsibilities and autonomy

Great career opportunity

Job summary

A technology company in Maia, Portugal is seeking a Customer Success Assistant to help clients with their Signage solution. This full-time role involves project setup, content coordination, client onboarding, and support ticket resolutions. The ideal candidate should have a degree in Communication or Multimedia and experience in client support, showing empathy and strong organizational skills. This position offers a unique opportunity to grow in a supportive, tech-driven environment.

Qualifications

• Experience in content management or client support is necessary.
• Empathy towards helping customers and managing expectations is critical.
• Must be detail-oriented and highly organized.

Responsibilities

• Assist in project deployment tasks, including screen configuration and site setup.
• Support client onboarding through training sessions and documentation.
• Handle content support tickets related to the Digital Signage platform.

Skills

Content management experience

Client support experience

Empathy toward customers

Organizational skills

Technical proficiency

Education

Degree in Communication, Multimedia, or relevant areas

Job description

A technology company in Maia, Portugal is seeking a Customer Success Assistant to help clients with their Signage solution. This full-time role involves project setup, content coordination, client onboarding, and support ticket resolutions. The ideal candidate should have a degree in Communication or Multimedia and experience in client support, showing empathy and strong organizational skills. This position offers a unique opportunity to grow in a supportive, tech-driven environment.