Customer Success Engineer: Digital Signage Solutions

Nonius; Maia; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Collaborative and open culture

Responsibility and autonomy

International exposure

Career growth opportunities

Impact on global traveler experience

Job summary

A leading provider of technology solutions in Maia, Portugal is looking for a Customer Success Engineer. This role involves supporting clients with Digital Signage solutions, managing onboarding, coordinating content, and ensuring customer satisfaction. Ideal candidates will have a degree in Informatics or Electronics, customer service experience, and be fluent in English. This position offers opportunities for career growth in a collaborative culture.

Qualifications

• Degree in Informatics, Electronics, or equivalent experience.
• Customer service experience is essential.
• Fluency in English is required.

Responsibilities

• Lead client onboarding and implementation.
• Provide training and documentation for clients.
• Monitor performance metrics and deliver ROI reports.

Skills

Customer service experience

Fluent in English

Interest in technology

Empathy skills

Organizational skills

Education

Degree in Informatics, Electronics, or equivalent

Tools

Linux command line

Scripting languages

Job description

A leading provider of technology solutions in Maia, Portugal is looking for a Customer Success Engineer. This role involves supporting clients with Digital Signage solutions, managing onboarding, coordinating content, and ensuring customer satisfaction. Ideal candidates will have a degree in Informatics or Electronics, customer service experience, and be fluent in English. This position offers opportunities for career growth in a collaborative culture.