Customer Service Specialist (English Speaker)

Cross Border Talents; Lisboa; Presencial; EUR 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus

Daily meal allowance

International work environment

Career development

Resumo da oferta

Cross Border Talents in Lisbon, Portugal, on-site, is seeking a customer support specialist to assist business clients via email and chat while helping them get the most from our digital advertising and technology solutions.

The role offers daily interaction with an international, multicultural team and opportunities for career development. A strong emphasis is placed on clear communication and problem-solving in a fast-paced environment.

Qualificações

• Fluent English is required.
• Experience in customer service, digital marketing, or advertising support is preferred.
• Strong communication and problem-solving abilities are essential.

Responsabilidades

• Provide customer support and product troubleshooting.
• Resolve client queries in collaboration with internal teams.
• Guide customers on product features and best practices.
• Deliver an exceptional customer experience.

Conhecimentos

Fluent English

Customer service experience

Digital marketing / advertising

Communication skills

Problem-solving

Descrição da oferta de emprego

Lisbon, Portugal | On-site

Join an international team supporting business clients through email and chat while building your career in the digital advertising and technology industry.

Your Responsibilities

• Provide customer support and product troubleshooting.
• Resolve client queries in collaboration with internal teams.
• Guide customers on product features and best practices.
• Deliver an exceptional customer experience.

Requirements

• Fluent English.
• Experience in customer service, digital marketing, or advertising support.
• Strong communication and problem-solving skills.
• Valid EU work authorization required.

Benefits

• Welcome bonus available.
• Daily meal allowance.
• International and multicultural work environment.
• Career development and growth opportunities.