Dutch Customer Support Representative - Remote In Portugal

CB Talents; Lisboa; Remote; EUR 16,000 - 19,000; Full time

Benefits offered by this job

Flexible hours

Remote work from continental Portugal

Language bonuses

Job summary

CB Talents is seeking a Dutch-speaking Remote Customer Support Representative in Portugal. This fully remote role offers flexible hours and a clear path for growth within an international team.

The position supports Dutch-speaking clients via multiple channels, with onboarding to ensure you succeed from day one. Applicants should be fluent in Dutch (native or C1/C2) and comfortable with English; work-from-home in continental Portugal is required.

Qualifications

• Native or C1/C2 level in Dutch (written and spoken).
• Strong communication and customer service orientation.
• Ability to troubleshoot and resolve queries effectively.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients via phone, email, or chat.
• Maintain high customer satisfaction while troubleshooting queries and offering reliable solutions.
• Complete onboarding and training to succeed in a paid full-time role.

Skills

Dutch language proficiency

Excellent communication

Problem solving

English language helpful

Job description

Remote Customer Support Representative (Dutch-Speaking)

Location: Fully Remote (Must be based in continental Portugal)

Position Type: Full-Time / Part-Time

Start Date: ASAP

Are you fluent in Dutch and looking for a flexible, remote role with great growth potential? We are hiring Customer Support Representatives to join a dynamic, international team in Portugal!

What We Offer

• Flexible Work Contracts: Choose between 20h, 25h, 30h, or 40h per week.
• Competitive Compensation: Starting salary from €1,580 gross/month (for full-time/40h) + bonus + comprehensive benefits package.
• Work-Life Balance: Fixed schedule from Monday to Friday between 06:00 and 19:00 (No weekend shifts!).
• Career Progression & Language Bonuses: Speak other languages? High-performing agents can transition into multiskill roles (e.g., combining Dutch with Norwegian or other languages) after 2-3 months for an increased salary package.
• 100% Remote: Work from the comfort of your home anywhere in continental Portugal.

Role & Responsibilities

• Provide exceptional customer service and assistance to Dutch-speaking clients via phone, email, or chat.
• Maintain high customer satisfaction standards while troubleshooting queries and offering reliable solutions.
• Complete full-time paid onboarding and training to set you up for success.

What We Are Looking For

• Language Proficiency: Native or C1/C2 fluent in Dutch (written & spoken). Strong command of English is a plus.
• Location Requirement: Currently residing in or able to work remotely from continental Portugal.
• Skills: Excellent communication skills, customer-oriented mindset, and strong problem-solving abilities.
• Availability: Available for full-time training upon joining.