Customer Service - Spanish With Relocation Pack In Lisbon

Tp Portugal; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Job summary

Tp Portugal in Lisbon is seeking a Customer Service Representative to deliver inbound support for bookings and services, ensuring a positive brand experience. The role emphasizes professionalism and client satisfaction within a dynamic team.

Required languages include Spanish (C2) and English (B2). Prior customer service experience is preferred, with strong communication, teamwork, and the ability to handle confidential information valued.

Qualifications

• Fluent Spanish (C2) and good English (B2) required.
• Experience in customer service preferred.
• Strong communication and interpersonal skills.
• Able to handle confidential and sensitive information.

Responsibilities

• Handle inbound customer service for bookings and service needs.
• Manage customer requests and clarify doubts.
• Deliver a positive attitude towards the brand.
• Handle changes, adjustments, complaints and other customer concerns.

Skills

Spanish (C2)

English (B2)

Customer service

Communication

Teamwork

Confidentiality

Computer skills

Job description

Are you looking for a job as a Customer Service Representative?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal!

Our Client

is a leading company in its sector, and together we are looking for professionals who can help us deliver exceptional service. Together, we make a difference and lead the market.

What you’ll do

• Inbound Customer service for bookings, purchases of services or goods;
• Manage customer requests and clarify any doubts;
• Deliver a positive attitude towards the brand;
• Management of changes, adjustments, complaints and any other customer concerns.

• Fluent written and verbal communication skills in Spanish (C2);
• Good knowledge of English (minimum B2);
• Experience in customer service (preferred);
• Agile in computer skills from the user’s perspective;
• Excellent communication and interpersonal skills and team spirit;
• Able to handle confidential and/or highly sensitive information.