Customer Service Representative – Dutch & English

Cross Border Talents; Lisboa; On-site; EUR 11,000 - 16,000; Full time

Job summary

A global talent solutions provider in Lisbon is seeking a Customer Service Representative to provide support for users of a betting application. The ideal candidate is fluent in Dutch and English, has a minimum of 6 months experience in customer service, and possesses strong communication skills. This on-site position requires flexibility with shifts to ensure a positive user experience. If you enjoy helping others and are looking for a dynamic work environment, this job is for you.

Qualifications

• Fluency in Dutch and English is required.
• Minimum 6 months experience in customer service.
• Strong communication skills and ability to work flexible shifts are essential.
• Ability to work flexible shifts.

Responsibilities

• Provide support for users of a betting application.
• Assist with account issues, payments, and platform navigation.
• Ensure a positive user experience.

Skills

Fluency in Dutch

Fluency in English

Strong communication skills

Ability to work flexible shifts

Job description

Location: Lisbon

Work Model: On-Site

Schedule

• Monday – Sunday
• 08:00 – 23:00 (rotational shifts)
• 2 rotational days off

Responsibilities

• Provide support for users of a betting application
• Assist with account issues, payments, and platform navigation
• Ensure a positive user experience

Requirements

• Fluency in Dutch and English
• Minimum 6 months experience in customer service
• Strong communication skills
• Ability to work flexible shifts