Customer Service Expert

Cross Border Talents; Lisboa; Presencial; EUR 11 160 - 14 508; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Monthly salary of 1,000 - 1,300 euros

Career development opportunities

Supportive team environment

Shared apartment option for relocation

Resumo da oferta

A leading recruitment agency in Lisbon is seeking a Customer Service Specialist to provide exceptional support to international clients. The position requires fluent skills in French, Italian, German, or Dutch, along with experience in customer service. You will manage customer inquiries across various channels and maintain detailed documentation. The role offers a gross monthly salary between 1,000 to 1,300 euros, alongside various benefits, and a modern working environment. Relocation support is available for candidates moving to Portugal.

Qualificações

• Previous experience in customer service is preferred.
• Ability to work shift-based.
• EU passport holder or residence card holder in Portugal.

Responsabilidades

• Handle customer inquiries via chat, email, or phone.
• Deliver top-quality service for international clients.
• Maintain accurate case documentation in CRM systems.

Conhecimentos

Fluent French

Fluent Italian

Fluent German

Fluent Dutch

Communication skills

Problem-solving skills

Creativity

Adaptability

Descrição da oferta de emprego

We are looking for a Customer Service Specialist to join our growing team in Lisbon. This is an exciting opportunity that requires technical background or curiosty with French, Italian, German or Dutch fluency.

Starting Date: December 11th

Working Model: On Site in Lisbon

Responsibilities

• Handle customer inquiries via chat, email, or phone
• Deliver top-quality service for international clients
• Maintain accurate case documentation in CRM systems

Requirements

• Fluent French, Italian, German or Dutch speaking skills
• Previous experience in customer service (preferred)
• Ability to work shift-based
• Strong communication and problem-solving skills
• Creativity and ability to adapt to fast-paced environments
• EU passaport holder or already in Portugal (with residence card)

What We Offer

• 1.000 - 1.300 euros monthly gross salary (14 times in a year) and other benefits
• Opportunity to work in an international and dynamic environment
• Career development and internal growth opportunities
• Supportive team and modern office environment

!!! Relocation from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280 euro with all utility bills included (discounted directly from the payslip)

If you are looking for a new opportunity before 2025 ends, just apply or send your resume in English to [e-mail]