Customer Service Specialist in Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 11 160 - 14 508; Tempo integral

Vantagens oferecidas por esta oferta de emprego

1,000 - 1,300 euros monthly salary

Career development opportunities

Supportive team environment

Relocation assistance available

Resumo da oferta

A leading customer service provider is looking for a Customer Service Specialist to join its team in Lisbon. This on-site position offers an exciting opportunity for individuals fluent in French, Italian, German, or Dutch. The successful candidate will manage customer inquiries across various platforms and ensure high-quality service delivery. The role includes a competitive gross salary range of 1,000 - 1,300 euros monthly, along with career growth opportunities in a supportive environment.

Qualificações

• Fluency in French, Italian, German or Dutch is required.
• Previous customer service experience is preferred.
• Strong communication and problem-solving abilities required.

Responsabilidades

• Handle customer inquiries via chat, email, or phone.
• Deliver top-quality service for international clients.
• Maintain accurate case documentation in CRM systems.

Conhecimentos

Fluent French

Fluent Italian

Fluent German

Fluent Dutch

Strong communication skills

Problem-solving skills

Adaptability to fast-paced environments

Descrição da oferta de emprego

We are looking for a Customer Service Specialist to join our growing team in Lisbon. This is an exciting opportunity that requires technical background or curiosty with French, Italian, German or Dutch fluency.

Starting Date: December 11th

Working Model: On Site in Lisbon

Responsibilities

• Handle customer inquiries via chat, email, or phone
• Deliver top-quality service for international clients
• Maintain accurate case documentation in CRM systems

Requirements

• Fluent French, Italian, German or Dutch speaking skills
• Previous experience in customer service (preferred)
• Ability to work shift-based
• Strong communication and problem-solving skills
• Creativity and ability to adapt to fast-paced environments
• EU passaport holder or already in Portugal (with residence card)

What We Offer

• 1.000 - 1.300 euros monthly gross salary (14 times in a year) and other benefits
• Opportunity to work in an international and dynamic environment
• Career development and internal growth opportunities
• Supportive team and modern office environment

!!! Relocation from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280 euro with all utility bills included (discounted directly from the payslip)