Customer Service Assistant - Maternity (SAP/Bilingual)

Palex Portugal; Lisboa; Presencial; EUR 12.000 - 16.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Life Insurance

Meal allowance

Performance bonus

Descripción de la vacante

Palex Portugal, a leading provider of hospital and research solutions, is seeking a Customer Service Assistant on maternity leave to support the sales and customer operations team in Lisbon. You will manage emails, assist with orders, and coordinate cross-department communication.

The role demands 1–2 years of relevant experience, good SAP and MS Office skills, and bilingual English/Spanish proficiency. The company offers a collaborative environment, benefits, and opportunities for skills

Formación

• High School and/or Bachelor's Degree in Health or similar fields (preferably).
• Minimum of 1 to 2 years' experience in similar roles.
• Knowledge of SAP R/3 and/or S4.
• Knowledge of Microsoft Office tools (Excel, Outlook, Word).
• Intermediate level of English and Spanish (written and spoken).
• Excellent communication and teamwork skills.
• Strong organisational and priority management skills.
• Resilience and ability to manage multiple tasks simultaneously.

Responsabilidades

• Manage personal and departmental email, forwarding and follow-up.
• Enter material requests, follow up on their supply and invoicing.
• Support the sales team with delivery status requests, stock, material codes.
• Manage and forward customer complaints.
• Manage the customer database.
• Interact with other departments as needed.

Conocimientos

Communication

Teamwork

Organisational skills

Time management / Prioritisation

Multitasking

Educación

Health-related undergraduate/graduate degree

Herramientas

SAP R/3/S4

Microsoft Office

Descripción del empleo

Palex Portugal, a leading provider of hospital and research solutions, is seeking a Customer Service Assistant on maternity leave to support the sales and customer operations team in Lisbon. You will manage emails, assist with orders, and coordinate cross-department communication.

The role demands 1–2 years of relevant experience, good SAP and MS Office skills, and bilingual English/Spanish proficiency. The company offers a collaborative environment, benefits, and opportunities for skills