Credit Card Officer

Europcar Services Unipessoal LDA.; Portugal; Presencial; EUR 25 000 - 40 000; Tempo integral

Resumo da oferta

Europcar Mobility Group in Portugal is seeking an SSC AR Credit Card Clerk L2 to support day-to-day accounts receivable activities within the Credit Card team. You will handle card-related inquiries, process payments, refunds, and allocate cash to debts while collaborating with collections and external departments to resolve issues.

Ideal candidates have a finance background, basic accounting experience, and familiarity with Oracle Financial Applications.

Qualificações

• Degree in Finance, Commerce, or Business Administration, or currently pursuing a relevant qualification.
• Experience in Accounts Receivables is a plus.
• Basic experience in accounting.
• Experience working with Oracle Financial Applications is a plus.
• Fluent in English and proficient with MS tools.

Responsabilidades

• Administer all enquiries received regarding credit card charges.
• Submit transactions to our bank to process for payment.
• Processing credit card refunds.
• Chargeback reporting.
• Charge for penalty charge offences.
• Allocate credit card payments against the appropriate debt.
• Ensuring proper investigation and solutions to external departments’ queries.
• Ensure compliance with company policies, internal controls, and applicable regulatory requirements.
• Working closely with other team members to implement and standardize processes to ensure maximum efficiencies.
• Contribute to continuous improvement initiatives aimed at enhancing collections effectiveness and process efficiency.

Conhecimentos

Strong communication skills

Fluent in English

Account analysis

Problem-solving

Attention to detail

Formação académica

Degree in Finance, Commerce, or Business Administration, or currently pursuing a relevant qualification

Ferramentas

Excel

Google tools

Microsoft Office

Oracle Financial Applications

Descrição da oferta de emprego

Join Our Team as an SSC AR Credit Card Clerk L2 – Drive Excellence in Accounts Receivables! Are you passionate about finance, detail-oriented processes, and delivering outstanding support? We are looking for a talented SSC AR Credit Card Clerk L2 to join our Credit Card team within the broader Finance function. In this role, you will play a key part in the day-to-day processing of Accounts Receivables, working closely with Collection teams to manage customer and business-to-business debts, receipts, and cash application. If you thrive in a dynamic environment and are eager to grow your career in finance, we want to hear from you!

Key Areas of Responsibility

• Administer all enquiries received regarding credit card charges.
• Submit transactions to our bank to process for payment.
• Processing credit card refunds.
• Chargeback reporting.
• Charge for penalty charge offences.
• Allocate credit card payments against the appropriate debt.
• Ensuring proper investigation and solutions to external departments’ queries.
• Ensure compliance with company policies, internal controls, and applicable regulatory requirements.
• Working closely with other team members to implement and standardize processes to ensure maximum efficiencies.
• Contribute to continuous improvement initiatives aimed at enhancing collections effectiveness and process efficiency.

What We’re Looking For:

We are seeking a detail-oriented and proactive individual who is ready to take on broader administrative and specialized support tasks with growing autonomy. You should be comfortable working in a fast-paced environment, collaborating with team members, and ensuring compliance with all relevant policies and regulations. Strong communication skills and a commitment to continuous improvement are essential.

Ideal Experience

• Degree in Finance, Commerce, or Business Administration, or currently pursuing a relevant qualification.
• Experience in Accounts Receivables (AR) is a plus.
• Basic experience in accounting.
• Experience working with Oracle Financial Applications is a plus.

Skills & Competencies

• Good communication skills.
• Good knowledge of Google and Microsoft tools; Excel is required.
• Account analysis.
• Problem-solving.
• Attention to detail.
• Fluent in English.

Why Join Us?

Join a dynamic Finance team where your contributions make a real impact on business operations. We offer opportunities for professional growth, ongoing training, and exposure to best-in-class financial processes. You’ll collaborate with talented colleagues and be part of a culture that values continuous improvement and efficiency.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: www.europcar-mobility-group.com At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars. In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-Louis Mattei and in 1949, he created "L'Abonnement Automobile": a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency. The company's success was rapid, as car rental responded to a real need. In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !