AR Collections B2C DE Officer

Europcar Services Unipessoal LDA.; Portugal; Presencial; EUR 28 000 - 36 000; Tempo integral

Resumo da oferta

Europcar Mobility Group is seeking an SSC AR Collections Clerk to drive results in accounts receivable within the B2C finance team. You will work on collecting overdue funds, using collection techniques, and supporting AR management with growing autonomy.

The ideal candidate has a degree in Finance/Commerce/Business Admin or is pursuing it, with AR/collections experience and proficiency in Excel, German and English. The role involves process-oriented tasks in a fast-paced environment.

Qualificações

• Degree in Finance, Commerce, or Business Administration, or currently pursuing a relevant qualification.
• AR or Collections background is a plus.
• Experience with Oracle Financial Applications is advantageous.

Responsabilidades

• Stratify collection activities to maximize cash receipts
• Contact customers regarding overdue accounts and determine reasons for nonpayment
• Issue payment commitment letters
• Issue credit hold notifications
• Coordinate customer credit changes
• Process small claims court complaints
• Maintain accurate records about the customer payment status

Conhecimentos

Excel

Google tools

Microsoft tools

Communication

Customer relationship management

Account analysis

Problem solving

Attention to detail

German language

English language

Formação académica

Degree in Finance, Commerce, or Business Administration

Ferramentas

Oracle Financial Applications

Descrição da oferta de emprego

Job Description

Join Our Team as an SSC AR Collections Clerk – Drive Results in Accounts Receivable!

Are you passionate about finance, customer relationship management, and maximizing cash flow? We are looking for a talented SSC AR Collections Clerk to join our B2C team within the broader Finance function. In this role, you will play a key part in collecting overdue funds from customers, utilizing a range of collection techniques and supporting effective accounts receivable management with growing autonomy.

Key Areas of Responsibility

• Stratify collection activities to maximize cash receipts
• Contact customers regarding overdue accounts and determine reasons for nonpayment
• Issue payment commitment letters
• Issue credit hold notifications
• Coordinate customer credit changes
• Process small claims court complaints
• Maintain accurate records about the customer payment status

What We’re Looking For

We are seeking a proactive and detail-oriented individual who is eager to develop their expertise in accounts receivable collections. You should be comfortable handling specialized support tasks, communicating with customers, and using technology to drive results. If you thrive in a fast-paced environment and are committed to delivering excellent service, we want to hear from you!

Ideal Experience

• Degree in Finance, Commerce, or Business Administration, or currently pursuing a relevant qualification.
• AR or Collections skills/background will be an asset.
• Experience working with Oracle Financial Applications is a plus.

Skills & Competencies

• Good knowledge of Google and Microsoft tools; Excel is required.
• Good written and verbal communication skills.
• Customer Relationship Management.
• Account analysis.
• Problem-solving.
• Attention to detail.
• Fluent in German and English.

Why Join Us

Join a dynamic Finance team where your contributions directly impact our business success. You’ll gain valuable experience in accounts receivable management and collections while working with supportive colleagues and industry-leading tools. We offer opportunities for growth, ongoing learning, and the chance to make a real difference.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a “value for money” positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com

At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars. In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-Louis Mattei and in 1949, he created "L'Abonnement Automobile": a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency. The company's success was rapid, as car rental responded to a real need. In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !