Cafe Sales & Marketing Leader — Growth & Guest Experience

Seminole Hard Rock Hotel & Casino

Lisboa

On-site

EUR 42,000 - 60,000

Full time

7 days ago

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Job summary

Seminole Hard Rock Hotel & Casino Lisboa seeks a marketing-focused professional to lead CRM-driven campaigns and multi-channel marketing initiatives. The role involves developing sales strategies, managing marketing budgets, and collaborating across departments to uphold Hard Rock brand standards.

The ideal candidate has strong communication skills, a passion for hospitality marketing and English fluency; background in music industry is a plus.

Qualifications

Experience with CRM platforms.
Expertise in social media platforms.
Background in music industry a plus.

Responsibilities

Demonstrate financial comprehension of the Cafe’s budget and P&L.
Execution and development of marketing initiatives.
Development of sales strategies that generate year-over-year entrée count growth.
Manage marketing expenses in accordance with the Cafe’s budget and forecast models.
Partner across all departments to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.
Market a multi-product business line (restaurant, retail, live music and a special events) to disparate guest profiles.
Foster an environment of customer service with guest-first approach.
Execute standards for guest satisfaction meeting or exceeding brand standards.