Business Developer - Hospitality Tech (M/F/NB)

D-EDGE; Lisboa; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

D-EDGE Hospitality Solutions, a global hospitality technology provider, seeks a Business Developer in a hybrid role to grow the hotel client base and manage existing relationships. You will be the primary contact for an assigned portfolio and report to the Regional Team Leader.

Responsibilities include discovery, demos, proposals, negotiations, and end-to-end sales while maintaining accurate CRM records and achieving revenue targets.

Qualifications

• 5+ years in revenue generation, hotel eCommerce or related sales roles.
• Experience managing a portfolio of hotel clients and upsell targets.
• Bilingual fluency in local language and English.

Responsibilities

• Identify and prospect new hotel clients via multiple channels.
• Develop and execute a proactive sales plan aligned with growth strategy.
• Conduct discovery meetings, demos, and tailored proposals.
• Negotiate and close deals, managing end-to-end sales.
• Maintain Salesforce records and prepare regular portfolio reports.
• Present to clients and manage relationships to maximize revenue.

Skills

New sales acquisition

Account management

Relationship building

Sales presentations

CRM (Salesforce)

Negotiation

Proactive prospecting

Customer advisory

Tools

Salesforce CRM

Excel

MS PowerPoint

Job description

ABOUT D-EDGED-EDGE Hospitality Solutions

A subsidiary of Accor and one of the world’s leading hospitality tech providers for hotel distribution. With 17,000+ hotels worldwide trusting our solutions and operations across Europe, Asia and the Americas, we have established ourselves as a global leader, shaping the way hotels connect with guests and maximize revenue. Ranked No.1 in Europe and No.3 worldwide, D-EDGE combines the expertise of 500+ professionals in 20+ offices, delivering localized support, innovative services, and cutting-edge tools to help hoteliers thrive. With its global network of 500+ partners, D-EDGE offers an ever-expanding ecosystem that fosters collaboration and growth.

THE POSITION

The Business Developer is a hybrid role that combines new sales acquisition and account management, allowing you to both grow our hotel client base and ensure the satisfaction and loyalty of existing customers. You will be the primary point of contact for an assigned portfolio of hotel clients. You will be reporting to the Regional Team Leader. Your mission will therefore obviously include guaranteeing a best-in-class relationship between our department and our clients. To do so, be recognised by his/her customers as a trusted advisor, able to transform objections and daily operational issues into opportunities to enhance service and maximise sales

Missions

• New Sales Acquisition
  • Identify and prospect new hotel clients using multiple channels: cold calls, emails, visits, events, and social media.
  • Define and execute a proactive sales plan aligned with D-EDGE’s growth strategy in your country/cluster.
  • Conduct discovery meetings, present demos, and prepare proposals tailored to client needs.
  • Negotiate and close deals, managing the end-to-end sales process.
  • Maintain accurate records of sales activities and pipeline progress in Salesforce.
• Portfolio Management
  • Understand the portfolio of products within your region and your upsell targets
  • Proactively manage and grow clients' portfolio while exceeding semi-annual and annual revenue goals, capitalising on whitespace analysis and healthy pipeline management
  • Own your strategy to meet the country’s/cluster’s upsell targets
  • Ensure all activity is captured in the CRM tool
  • Prepare regular (weekly, monthly, quarterly) reports on your account portfolio
• Client Relationship
  • Deliver impactful & effective presentations to your clients
  • Map and leverage key stakeholders/decision makers
  • Effectively communicate with your clients, manage complaints and set clear expectations.
  • Develop and nurture multiple key client relationships with customers, providing superior customer service
  • Identify proactive solutions that will be beneficial and answer specific client needs
  • Represent D-EDGE in customers’ events

Skills

• Hard skills: Experience in a combination of revenue management, hotel eCommerce, and sales or providing services and solutions to hotels in revenue management, eCommerce, and/or marketing/sales
• Hard skills: Deep understanding of hotels commercial systems and hospitality industry & market trends in your assigned region.
• Hard skills: Bilingual fluency in local language/English. Any other language is a plus
• Hard skills: Efficiency in Excel, MS Word, Powerpoint & Salesforce CRM
• Soft skills: Be a team player with a solution-oriented mindset and attitude.
• Soft skills: Become a true relationship builder, earning confidence and advocating our D-EDGE values.
• Soft skills: Solid negotiation, presentation, and consultative selling skills.
• Soft skills: Decision Making: Able to make clear & timely decisions and give explicit & clear guidance to our customers.
• Soft skills: Team Player: Positive, motivated, proud of your work and engaged in the Hospitality business.

What YOU'LL BRING

• 5+ years’ experience in a combination of revenue management, hotel eCommerce, and/or marketing/sales or providing services and solutions to hotels in revenue management, eCommerce, and/or marketing/sales Understanding of all hotel distribution channels.

D-EDGE Values

Become a D-EDGE Brand Ambassador, promoting our company and values through your interactions. (People First, Open Communication, Go Beyond and Adaptability)

WHY YOU WILL LOVE US

• A caring and inclusive culture : respect, transparency, and autonomy every day.
• A strong product vision powered by dedicated R&D.
• A real commitment to responsibility
• An international work environment : 45 nationalities, offices in 20+ countries.
• Genuine growth opportunities : Internal mobility, ongoing training, and tailored career paths.

RECRUITMENT PROCESS

1. Qualification interview with the Talent Acquisition Team (15-30 mn)
2. Second interview with your N+13.
3. Role Play with our SVP Sales EMEA
4. Final call with a D-EDGER (Tema fit)

D-EDGE is an equal-opportunity employer. We welcome all qualified candidates regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other legally protected status.