Brokerage Admin Asst I (BRO)

UPS; Póvoa de Varzim; Presencial; EUR 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Continuous training

Career advancement opportunities

Resumo da oferta

A leading global logistics company in Póvoa de Varzim seeks an individual for administrative tasks in the Brokerage department. This role emphasizes customer satisfaction, requiring fluency in Portuguese and intermediate English. Responsibilities include communicating customs procedures and collaborating with internal teams to ensure efficient shipment clearance. The position offers a competitive salary and continuous training, with working hours from 17:00 to 21:00, Monday to Friday.

Qualificações

• Preferred English communication skills, both written and spoken.
• Fluent in Portuguese.
• Knowledge of Microsoft Office is practical.

Responsabilidades

• Contact customers for customs clearance information.
• Ensure compliance with EU customs regulations.
• Communicate customs duties and procedures clearly.
• Maintain accurate records of communications.
• Collaborate with teams for timely shipment clearance.

Conhecimentos

Intermediate English (B1)

Fluency in Portuguese

Problem-solving skills

Team spirit

Practical knowledge of Microsoft Office

Formação académica

Completion of secondary education (12th grade)

Descrição da oferta de emprego

Job Description

We are looking for someone who can help us improve our services and customer satisfaction by performing administrative tasks in the Brokerage department. You are part of this team!

Do you enjoy working in a dynamic and stimulating environment with new challenges to solve every day? Do you consider yourself someone who can easily handle complex situations and meet deadlines?

If so, don’t wait any longer—introduce yourself now!

What will you do in a day?

• Contact customers to obtain the necessary information for customs clearance.
• Ensure all documentation complies with EU customs regulations.
• Communicate clearly with customers about duties, taxes, and customs clearance procedures.
• Maintain accurate records of communications and customs clearance documents.
• Collaborate with internal teams to facilitate timely clearance of shipments.

What do we offer?

• Competitive salary
• Continuous training
• Our internal promotion policy offers excellent career advancement opportunities

What do we expect from you?

• Intermediate level (B1) of English (written and spoken) – preferred
• Completion of secondary education (12th grade) – preferred
• Fluency in Portuguese
• Practical knowledge of Microsoft Office
• Results-oriented
• Problem-solving skills
• Team spirit
• Working hours: 17:00–21:00, Monday to Friday

How We Recruit

At UPS, equal opportunity, fair treatment, and an inclusive work environment are of utmost importance. We are committed to a policy of fair treatment in hiring, training, promotion, and compensation based on merit, experience, and other job-related criteria. We do not discriminate against any candidate based on age, race, religion, sex, disability, sexual orientation, or gender identity.

A Bit About Our Business

Founded in 1907 as a messenger company in the United States, UPS has grown into a global enterprise with one of the most recognized and admired brands in the world. We have become the largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in over 200 countries and territories worldwide.

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.