Brazilian Portuguese-Speaking Sales Program Specialist, SMBs

Jobtailor; Lisboa; Presencial; EUR 21 000 - 32 000; Tempo integral

Resumo da oferta

Jobtailor in Lisbon, Portugal is seeking an Advertiser Support specialist to help advertisers maximize value. You will assist across SMBs and agency partners, handling inquiries via chat, email, and phone.

The role emphasizes digital marketing knowledge, CRM usage, and a consultative approach to drive product adoption and revenue growth. A client-focused attitude and proficiency in social media are essential.

Qualificações

• Experience or certification in digital marketing, eCommerce, or digital ad sales.
• Comfortable navigating CRM systems and handling customers.
• Ability to provide exceptional customer support.
• Strong understanding of social media.
• Social media monitoring experience preferred.
• College degree or equivalent diploma, or currently studying toward one.

Responsabilidades

• Support innovative, scalable sales programs for advertisers.
• Drive revenue and product adoption across SMB customers and agency partners.
• Provide advertiser support through online chat, email, instant messaging, and phone
• Collect advertiser requirements and provide best-practice guidance
• Apply technology and product knowledge to address advertisers’ business needs
• Provide consultative support for agency and advertiser accounts
• Drive advertiser communications and resolve technical issues
• Educate advertisers on product usage
• Troubleshoot and resolve complex cases
• Complete required tasks within agreed turnaround times and quality standards
• Complete and pass all required client training

Conhecimentos

Digital Marketing

CRM System Navigation

Communication Skills

Revenue Growth

Social Media Marketing

Formação académica

College degree or equivalent diploma

Ferramentas

CRM Systems

Descrição da oferta de emprego

Jobtailor in Lisbon, Portugal is seeking an Advertiser Support specialist to help advertisers maximize value. You will assist across SMBs and agency partners, handling inquiries via chat, email, and phone.

The role emphasizes digital marketing knowledge, CRM usage, and a consultative approach to drive product adoption and revenue growth. A client-focused attitude and proficiency in social media are essential.