Advertiser Support Specialist

Working Adventures; Lisboa; Presencial; EUR 9000 - 11 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Housing support

Paid training

Resumo da oferta

Working Adventures is seeking an Advertiser Support Specialist in Lisbon, Portugal. You will provide B2B support to advertisers using a major international platform, handling technical and product-related issues mainly via email and chat.

You will work in a 6-month contract, with housing assistance and a fixed rotating shift schedule 07:00–19:00, Mon-Sun, 2 days off. Salary is €920 monthly, plus a €40 complexity bonus. You may relocate as required and join a small, dedicated support team.

Qualificações

• Native Turkish speaker with fluent English (B2)
• 18+ with EU passport/ID
• Ability to relocate to Portugal

Responsabilidades

• Provide B2B advertiser support via email and chat.
• Help advertisers resolve technical and product-related issues.
• Collaborate with Product Operations and Engineering teams.
• Maintain high customer satisfaction with rotating shifts.

Conhecimentos

Turkish (native)

English (B2)

Customer service

Formação académica

No formal education required

Descrição da oferta de emprego

Advertiser Support Specialist in Lisbon, Portugal. In this role you provide B2B support to advertisers who use a major international advertising platform to run their campaigns. You’ll help them work through technical and product-related issues, mainly via email and chat, keep customer satisfaction high, and collaborate with Product Operations and Engineering teams. The role is office-based in Lisbon with a 6-month contract and housing assistance available. Salary is €920 monthly, plus a €40 complexity bonus. You’ll work rotating shifts 07:00–19:00, Monday to Sunday, with 2 days off.

Requirements

native Turkish, English at least B2 level, 18+, EU passport/ID, ability to relocate to Portugal.

Benefits

Benefits include paid training and accommodation support. Native Turkish (spoken and written), Good spoken and written English (B2), Experience in customer service and/or marketing is a plus, Flexible (rotating shifts 07:00–19:00, Mon-Sun), Available for at least 6 months, EU passport or EU ID, 18+, No need to speak Portuguese