Braga Portuguese-Speaking Customer Advisor (Onsite)

Concentrix; Braga; Presencial; EUR 13 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonus

Central Braga location

Referral bonus

Full paid training

Career development programs

Resumo da oferta

Concentrix in Braga, Portugal is seeking a Customer Service Representative (Portuguese-speaking) to join our on-site team. You will handle inquiries, assist customers with a variety of questions, and contribute to high-quality service and customer satisfaction.

The role requires excellent Portuguese (written and spoken) and fluent English (B2), strong communication, empathy, and teamwork. You should be available for rotating schedules and eager to grow with our global retailer client.

Qualificações

• Proficient in Portuguese (written and spoken).
• Fluent in English (B2).
• Excellent communication skills with empathy and teamwork.
• Willingness to work rotating schedules.

Responsabilidades

• Assist customers with tasks from simple to complex inquiries.
• Provide first-class customer service and address questions and challenges.
• Contribute to customer satisfaction and quality goals.
• Deliver accurate information using appropriate tools and processes.

Conhecimentos

Portuguese (written & spoken)

English (B2)

Communication skills

Empathy

Team spirit

Descrição da oferta de emprego

Concentrix in Braga, Portugal is seeking a Customer Service Representative (Portuguese-speaking) to join our on-site team. You will handle inquiries, assist customers with a variety of questions, and contribute to high-quality service and customer satisfaction.

The role requires excellent Portuguese (written and spoken) and fluent English (B2), strong communication, empathy, and teamwork. You should be available for rotating schedules and eager to grow with our global retailer client.