Booking Agent

Moov Apartments; Porto; Hybrid; EUR 10,000 - 13,000; Full time

Benefits offered by this job

Meal allowance

Job summary

Hotel Moov Porto is seeking customer-service oriented staff to handle reservations and communicate with guests, travel agencies, and corporate clients. You will manage bookings at Moov Hotels locations and assist with availability issues.

Ideal candidates are eager to learn, good communicators, team players, and able to work under pressure. Fluency in Portuguese and English is mandatory.

Qualifications

• Fluency in Portuguese and English is mandatory.
• Strong communication skills and customer service mindset.

Responsibilities

• Contact with customers, travel agencies, companies, and groups
• Make reservations at Moov Hotels locations
• Clarification of issues related to unit availability and reservations
• Payment management, complaints/suggestions process
• Administrative work

Skills

Fluent in Portuguese and English

Good communicator

Team player

Stress resistance

Job description

• Contact with customers, travel agencies, companies, and groups
• Make reservations at Moov Hotels locations
• Clarification of issues related to unit availability and reservations
• Payment management, complaints/suggestions process
• Administrative work

Profile

• We are looking for employees of all ages, with or without experience (but who are eager to learn)
• A good communicator with a passion for customer service
• Enjoys working as part of a team
• Stress Resistance
• FLUENT IN PORTUGUESE AND ENGLISH (Mandatory requirement)

What We Offer

• Base salary + Meal allowance via meal card