Bilingual Travel Experience Specialist - Spanish/English

Navan; Lisboa; On-site; EUR 32,000 - 52,000; Full time

Job summary

A leading travel service company is seeking a Business Travel Consultant to deliver exceptional support for travelers. The ideal candidate should have over 5 years of experience in travel consulting, with fluency in Spanish and English. Responsibilities include booking management and ensuring customer satisfaction. The position offers a full-time schedule with flexible rotating shifts and is based in Portugal. Importance is placed on communication and empathy towards clients to enhance their travel experiences.

Qualifications

• 5+ years of experience as a Travel Consultant covering bookings.
• 3+ years with GDS (Sabre, Amadeus, or Galileo).
• Empathetic, professional, and excellent at communicating.

Responsibilities

• Provide top-tier travel support via chat, calls, and emails.
• Accurately handle hotel, flight, car, and rail bookings.
• Give feedback to stakeholders on goal progress.

Skills

Experience as a Travel Consultant

Fluency in English

Fluency in Spanish

Customer Service background

Tech Skills with tools

Ability to multitask

Excellent communication skills

Job description

A leading travel service company is seeking a Business Travel Consultant to deliver exceptional support for travelers. The ideal candidate should have over 5 years of experience in travel consulting, with fluency in Spanish and English. Responsibilities include booking management and ensuring customer satisfaction. The position offers a full-time schedule with flexible rotating shifts and is based in Portugal. Importance is placed on communication and empathy towards clients to enhance their travel experiences.