Bilingual Technical Support Specialist (SQL)

JoB Training & Coaching; Palmela; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid technical training and certification support

Long-term career development pathways

Stable full-time employment

International professional culture

Performance-based progression opportunities

Resumo da oferta

JoB Training & Coaching is seeking a Technical Support Specialist fluent in French and English located in Palmela, Portugal. This role entails providing high-quality technical assistance, troubleshooting user issues, and maintaining documentation. The ideal candidate has a strong technical aptitude and excellent communication skills. The position offers stable full-time employment, paid training, and long-term career development pathways within a modern technical environment.

Qualificações

• Fluent in French and English, able to provide technical explanations in both languages.
• Comfortable working with operating systems, browsers, mobile devices, and online platforms.
• Detail-oriented and able to manage multiple cases while maintaining service quality.

Responsabilidades

• Serve as primary technical contact for users experiencing issues.
• Investigate incidents, reproduce technical problems, and apply solutions.
• Maintain detailed records of cases, solutions, and technical observations.

Conhecimentos

Fluent in French

Fluent in English

Understanding of technical support methodologies

Ability to troubleshoot software and system issues

Strong analytical and diagnostic capabilities

Clear technical communication skills

Customer-oriented mindset

Descrição da oferta de emprego

JoB Training & Coaching is seeking a Technical Support Specialist fluent in French and English located in Palmela, Portugal. This role entails providing high-quality technical assistance, troubleshooting user issues, and maintaining documentation. The ideal candidate has a strong technical aptitude and excellent communication skills. The position offers stable full-time employment, paid training, and long-term career development pathways within a modern technical environment.