Bilingual Technical Support Specialist (SQL)

JoB Training & Coaching; Almada; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Stable full-time employment

Paid technical training and certification support

Long-term career development pathways

Resumo da oferta

JoB Training & Coaching is looking for a Technical Support Specialist in Almada, Setúbal, fluent in French and English. This role involves providing high-quality technical assistance to users of digital platforms. You will identify and resolve issues while ensuring a positive customer experience. The position offers stable full-time employment, extensive paid training, and opportunities for career advancement in a collaborative environment focused on service excellence.

Qualificações

• Fluency in French and English for technical explanations.
• Background in IT support, helpdesk, or technical customer service.
• Strong logical thinking and communication skills.

Responsabilidades

• Serve as primary technical contact for users experiencing issues.
• Identify and resolve technical problems following defined procedures.
• Maintain detailed records of cases, solutions, and observations.
• Contribute to identifying recurring problems and system improvements.

Conhecimentos

Fluent in French and English

Analytical thinking

Clear technical communication

Technical troubleshooting

Attention to detail

Customer-oriented mindset

Descrição da oferta de emprego

JoB Training & Coaching is looking for a Technical Support Specialist in Almada, Setúbal, fluent in French and English. This role involves providing high-quality technical assistance to users of digital platforms. You will identify and resolve issues while ensuring a positive customer experience. The position offers stable full-time employment, extensive paid training, and opportunities for career advancement in a collaborative environment focused on service excellence.