Bilingual Tech Support Student (FR/EN)

Teamviewer Gmbh; Porto; Presencial; EUR 8900 - 11 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Casual office

Flexible hours

Fruits & drinks

Inclusive culture

Resumo da oferta

TeamViewer GmbH in Porto, Portugal is seeking a Student Customer Support agent to assist customers via phone, email and chat. You will help with software usage, licensing and invoicing while developing strong product knowledge and communication skills.

Fluent in French and English, you will join a diverse, international team and gain hands-on experience in a fast-paced SaaS environment. This part-time role offers a casual office, flexible hours and opportunities to grow with the company as you

Qualificações

• Student status and ongoing studies in a relevant field.
• Strong communication and problem-solving skills.
• Interest in technology and IT environments.

Responsabilidades

• Provide professional support to customers via phone, email, ticket, and chat.
• Assist with software usage, licensing, subscriptions, and invoicing.
• Analyze issues and guide customers to clear solutions.
• Collaborate with internal teams to improve the customer experience.

Conhecimentos

French

English

Descrição da oferta de emprego

TeamViewer GmbH in Porto, Portugal is seeking a Student Customer Support agent to assist customers via phone, email and chat. You will help with software usage, licensing and invoicing while developing strong product knowledge and communication skills.

Fluent in French and English, you will join a diverse, international team and gain hands-on experience in a fast-paced SaaS environment. This part-time role offers a casual office, flexible hours and opportunities to grow with the company as you