Bilingual Tech Support Specialist (Dutch & English)

Cb Talents Sp; Almada; Presencial; EUR 17 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free training programs

International projects

Hybrid/Remote/Onsite project mix

Well-being programs

Resumo da oferta

KCS IT seeks a Middle Senior Technical Support specialist to join on-site teams in Lisbon, Colombo (Lisbon) or Miraflores (Lisbon). You will deliver Level 1–2 desktop support for software/hardware, with emphasis on Windows, MacOS, MS Office, and mobile device support.

You will balance production tasks with project work while reporting clearly and maintaining customer focus. The role emphasizes teamwork, adaptability, and strong customer service in a banking/financial context, with opportunities

Qualificações

• Desktop support for Windows and MacOS environments.
• Customer-oriented service delivery and strong communication.
• Experience in Banking/Financial sectors preferred.
• Capability to work independently and in a team.
• Experience with MS Office and Messaging products.
• Experience with mobile device support (iPhones/laptops/tablets).
• Familiarity with OS build methodologies and tooling.

Responsabilidades

• Provide desktop support level 1 & 2 for software and hardware.
• Maintain high-quality service and response times for end users.
• Balance production work with project activities.

Conhecimentos

Desktop support

Windows/macOS

Customer service

Independent & team

MS Office & Messaging

Banking sector

Mobile devices

Microsoft OS builds

Client management

Reporting & minutes

Production environment

Self-management

Troubleshooting applications

iPhone/laptop/tablet support

Adaptability

Ferramentas

ITIL Foundation

Microsoft Qualifications

Descrição da oferta de emprego

KCS IT seeks a Middle Senior Technical Support specialist to join on-site teams in Lisbon, Colombo (Lisbon) or Miraflores (Lisbon). You will deliver Level 1–2 desktop support for software/hardware, with emphasis on Windows, MacOS, MS Office, and mobile device support.

You will balance production tasks with project work while reporting clearly and maintaining customer focus. The role emphasizes teamwork, adaptability, and strong customer service in a banking/financial context, with opportunities