Bilingual Tech Product Specialist — Digital Ads (Spanish)

Concentrix; Lisboa; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary & bonuses

100% paid training

Learning and leadership development

Bring-a-Friend bonus opportunities

Global company growth opportunities

Job summary

Concentrix in Lisbon is seeking a Technical Product Specialist – Digital Ads to support advertisers using our client's digital advertising products.

Your role includes troubleshooting, resolving issues and collaborating with Product Operations and Technical teams to optimize customer experience, while educating clients on features and best practices. This is a chance to grow within a global company.

Qualifications

• Degree in Marketing or related field.
• Experience in Digital Marketing.
• Hands-on paid campaign management experience is mandatory.
• Strong knowledge of social media and digital advertising.
• Experience in a Contact Center or with an Advertising Technology company.
• Fluent in English and Spanish.

Responsibilities

• Troubleshooting and resolving technical and product-related issues.
• Supporting advertisers through email and chat.
• Helping customers maximize advertising products.
• Collaborating with Product Operations and Technical teams to resolve complex queries.
• Educating advertisers on product features and best practices.
• Contributing to initiatives that improve customer experience and service quality.

Skills

Digital Marketing

Paid Campaign Management

Social Media Advertising

English (B2)

Spanish (C1)

Team Collaboration

Education

Marketing degree or related field

Job description

Concentrix in Lisbon is seeking a Technical Product Specialist – Digital Ads to support advertisers using our client's digital advertising products.

Your role includes troubleshooting, resolving issues and collaborating with Product Operations and Technical teams to optimize customer experience, while educating clients on features and best practices. This is a chance to grow within a global company.