Digital Ads Tech Product Specialist - On-Site Lisbon

Concentrix Portugal; Lisboa; Presencial; EUR 28 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus €1000

Paid training

Career development opportunities

Learning programs

Bring-a-Friend bonus opportunities

Central location in Parque das Nações,

Global company

Resumo da oferta

Concentrix Portugal is seeking a Technical Product Specialist - Digital Ads to support advertisers using our client’s digital advertising products. You will troubleshoot issues, assist customers via email and chat, and help customers maximize the value of advertising tools.

Ideal candidates have a Marketing background with hands-on paid campaigns experience, strong social media knowledge, and the ability to work independently or in a team.

Qualificações

• Arabic language proficiency at C1 level (written and spoken).
• English proficiency at B2 level (written and spoken).
• Degree in Marketing or related field.
• Experience in digital marketing.
• Hands-on experience with paid campaign management (mandatory).
• Strong understanding of social media and digital advertising.
• Experience in a Contact Centre or with an Advertising Technology company.
• Ability to work independently and as part of a team.
• Enjoy solving problems and working with technology.

Responsabilidades

• Troubleshooting and resolving technical and product-related issues.
• Supporting advertisers through email and chat.
• Helping customers get the most out of their advertising products.
• Working closely with Product Operations and Technical teams to resolve complex queries.
• Educating advertisers on product features and best practices.
• Contributing to initiatives that improve customer experience and service quality.

Conhecimentos

Digital marketing

Paid campaigns

Problem solving

Teamwork

Independent work

Formação académica

Marketing degree or related field

Descrição da oferta de emprego

Concentrix Portugal is seeking a Technical Product Specialist - Digital Ads to support advertisers using our client’s digital advertising products. You will troubleshoot issues, assist customers via email and chat, and help customers maximize the value of advertising tools.

Ideal candidates have a Marketing background with hands-on paid campaigns experience, strong social media knowledge, and the ability to work independently or in a team.