Digital Ads Tech Product Specialist

Concentrix; Lisboa; On-site; EUR 26,000 - 42,000; Full time

Benefits offered by this job

100% paid training

Free learning and leadership programs

Bring-a-Friend bonus opportunities

Grow within a global company

Job summary

Concentrix in Lisbon seeks a Technical Product Specialist – Digital Ads to support advertisers using client digital advertising products. You will troubleshoot issues, guide customers by email and chat, and help maximize product value.

Ideal candidates have a Marketing degree, Digital Marketing experience, and hands-on paid campaign management, with strong social media knowledge and teamwork skills. Portuguese legal work status required.

Qualifications

• Bachelor's degree or higher in Marketing or a related field.
• Experience in Digital Marketing.
• Hands-on experience with paid campaign management (mandatory).
• Strong understanding of social media and digital advertising.
• Experience in a Contact Centre or Advertising Technology company is a plus.

Responsibilities

• Troubleshooting and resolving technical and product-related issues.
• Supporting advertisers through email and chat.
• Helping customers get the most out of advertising products.
• Working with Product Operations and Technical teams to resolve complex queries.
• Educating advertisers on product features and best practices.
• Contributing to initiatives that improve customer experience and service quality.

Skills

Digital Marketing

Paid Campaign Management

Social Media & Digital Advertising

English (B2)

Italian (C1)

Education

Marketing degree or related field

Job description

Concentrix in Lisbon seeks a Technical Product Specialist – Digital Ads to support advertisers using client digital advertising products. You will troubleshoot issues, guide customers by email and chat, and help maximize product value.

Ideal candidates have a Marketing degree, Digital Marketing experience, and hands-on paid campaign management, with strong social media knowledge and teamwork skills. Portuguese legal work status required.