Bilingual Spanish-English CSR – Lisbon, Growth & Bonus

CB Talents SP; Lisboa; Presencial; EUR 24 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Performance-based bonus system

Structured training and onboarding

Career development opportunities

Supportive team culture

Resumo da oferta

CB Talents SP is looking for a Customer Service Representative to join their dynamic team in Lisbon, Portugal. The role involves handling customer inquiries via phone, email, and chat, ensuring a positive experience while maintaining service standards.

The ideal candidate must be fluent in Spanish at C1 level and English at B2 level, possess strong communication and problem-solving skills, and have a customer-focused mindset. Competitive salary, performance bonuses, and career development opportunities are offered.

Qualificações

• C1 level Spanish proficiency required.
• B2 level English proficiency required.
• Strong communication and problem-solving skills.
• Customer-focused mindset with attention to detail.

Responsabilidades

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and timely support to customers.
• Assist with resolving service-related questions.
• Escalate complex cases to appropriate teams.
• Maintain records of customer interactions.

Conhecimentos

Spanish proficiency (C1)

English proficiency (B2)

Strong communication skills

Problem-solving skills

Customer-focused mindset

Attention to detail

Descrição da oferta de emprego

CB Talents SP is looking for a Customer Service Representative to join their dynamic team in Lisbon, Portugal. The role involves handling customer inquiries via phone, email, and chat, ensuring a positive experience while maintaining service standards.

The ideal candidate must be fluent in Spanish at C1 level and English at B2 level, possess strong communication and problem-solving skills, and have a customer-focused mindset. Competitive salary, performance bonuses, and career development opportunities are offered.