Bilingual SaaS Account Growth Manager | Upsell & ROI

Pleo; Lisboa; Hybrid; EUR 40,000 - 64,000; Full time

Benefits offered by this job

Pleo card

Lunch provided

Private healthcare

25 days leave

Hybrid/remote options

Mental health support

Paid parental leave

Job summary

Pleo is seeking a commercially-minded Account Manager to grow and expand our existing customer base within the Customer Growth & Expansion team. You will manage multi-threaded expansions, nurture relationships, and prove ROI with data-driven insights.

You will work with Senior Sales, Customer Success, Pricing and Enablement to unlock value across complex organisations. This role supports hybrid or in-person setups within the country of work.

Qualifications

• Experience using value-based selling with a consultative approach.
• Strong contract negotiation skills and ability to build business cases.
• Familiarity with MEDDICC or similar qualification methodologies.
• Data-driven with accurate forecasting and pipeline management.
• Background in SaaS Account Management with proven expansion revenue.
• Complete fluency in English and Spanish.

Responsibilities

• Identify and close upsell opportunities across your book.
• Build deep relationships with stakeholders to uncover whitespace.
• Qualify upsell opportunities using MEDDICC to ensure forecast accuracy.
• Showcase new features and workflows to drive platform adoption.
• Create proposals and business cases quantifying value and ROI.
• Collaborate with finance and procurement on multi-threaded expansions.
• Lead commercial discussions reflecting the value delivered.
• Leverage success stories and ROI data to pitch enhancements.

Skills

Value-based selling

Contract negotiations

MEDDICC

Forecasting

Stakeholder mgmt

SaaS account mgmt

English & Spanish

Job description

Pleo is seeking a commercially-minded Account Manager to grow and expand our existing customer base within the Customer Growth & Expansion team. You will manage multi-threaded expansions, nurture relationships, and prove ROI with data-driven insights.

You will work with Senior Sales, Customer Success, Pricing and Enablement to unlock value across complex organisations. This role supports hybrid or in-person setups within the country of work.