Bilingual Italian/English Customer Support – Lisbon

CallForTalents; Almada; Vor Ort; EUR 10.000 - 12.000; Vollzeit

Benefits dieser Stelle

Welcome bonus €2,000

Private health insurance from day one

Meal allowance €154/month

Relocation option (shared apartment)

Zusammenfassung

CallForTalents in Lisbon, Portugal is seeking a Customer Service Representative to support customers in Italian and English. This on-site role requires clear communication, a customer-first mindset, and comfort with multiple digital tools.

You will be the main point of contact, resolving enquiries and ensuring a positive experience. The position offers a welcome bonus and a remuneration package including €1,000 gross per month (14 payments), meal allowance of €154 per month, and private health

Qualifikationen

• Italian language at C2 level.
• English language at B2/C1 level.
• Strong communication and interpersonal skills.
• Customer-oriented attitude.
• Ability to work with digital tools.

Aufgaben

• Provide customer support in Italian and English.
• Respond to enquiries and provide solutions.
• Communicate in a professional and friendly manner.
• Handle requests efficiently ensuring high service standard.
• Use various digital tools and platforms daily.
• Follow procedures to contribute to a positive customer experience.

Kenntnisse

Italian (C2)

English (B2/C1)

Interpersonal skills

Customer-oriented

Problem-solving

Jobbeschreibung

CallForTalents in Lisbon, Portugal is seeking a Customer Service Representative to support customers in Italian and English. This on-site role requires clear communication, a customer-first mindset, and comfort with multiple digital tools.

You will be the main point of contact, resolving enquiries and ensuring a positive experience. The position offers a welcome bonus and a remuneration package including €1,000 gross per month (14 payments), meal allowance of €154 per month, and private health