Bilingual French–English Customer Support Specialist (Hybrid)

Cross Border Talents; Lisboa; Hybride; EUR 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

On-site training

Hybrid work model

Career growth

Résumé du poste

Cross Border Talents in Portugal is seeking a bilingual French & English Customer Support Representative to join our international team. You will support customers in French and English, delivering a professional experience and aiming for first-contact resolution.

The role begins with on-site training and nesting, then transitions to a hybrid model based on performance. Based in Portugal or willing to relocate, you will thrive in a multicultural environment with opportunities for growth and

Qualifications

• Fluent in French
• Fluent in English
• Experience in customer support is advantageous
• Strong communication and interpersonal skills
• Based in Portugal or willing to relocate

Responsabilités

• Support customers in French and English
• Resolve queries aiming for first-contact resolution
• Deliver a professional and positive experience in every interaction
• Adapt quickly to new processes and tools during training and nesting

Connaissances

Fluent French

Fluent English

Customer support experience

Strong communication skills

Description du poste

Cross Border Talents in Portugal is seeking a bilingual French & English Customer Support Representative to join our international team. You will support customers in French and English, delivering a professional experience and aiming for first-contact resolution.

The role begins with on-site training and nesting, then transitions to a hybrid model based on performance. Based in Portugal or willing to relocate, you will thrive in a multicultural environment with opportunities for growth and