Bilingual Czech/English CSR — Lisbon, Growth & Bonus

Cb Talents Sp; Lisboa; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based bonus system

Structured training and onboarding

Career development in an international

Supportive and multicultural team

Job summary

Cb Talents Sp in Lisbon is looking for a Czech-English Customer Service Representative to join an international support team. You will handle inquiries in Czech and English and contribute to high-quality customer service in a structured environment.

The role offers training, onboarding, and career development in an international setting with a multicultural team. A competitive salary and performance-based bonus are provided.

Qualifications

• Czech and English communication skills required.
• Based in Lisbon, Portugal.
• Strong communication and problem-solving skills.
• Customer-oriented mindset.
• Ability to work in a structured support environment.
• Previous customer service experience is an advantage but not mandatory.

Responsibilities

• Handle customer inquiries via phone, email, and chat in Czech and English.
• Provide accurate and timely customer support.
• Assist customers with issue resolution and service-related questions.
• Escalate complex cases to relevant internal teams when required.
• Maintain proper documentation of customer interactions.
• Ensure high standards of customer satisfaction and service quality.

Skills

Czech language

English language

Job description

Cb Talents Sp in Lisbon is looking for a Czech-English Customer Service Representative to join an international support team. You will handle inquiries in Czech and English and contribute to high-quality customer service in a structured environment.

The role offers training, onboarding, and career development in an international setting with a multicultural team. A competitive salary and performance-based bonus are provided.