Czech Customer Service Pro — Lisbon Banking Role

CBTalents; Lisboa; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Private health insurance

Training program (10 days)

Relocation package

Job summary

CBTalents in Lisbon is seeking a Czech Customer Service Representative to join a leading global bank. You will handle inbound and outbound calls, assist customers with accounts and transactions, and deliver service in Czech and English.

The role offers 40 hours per week with rotating shifts, a 10-day paid training in English, and a relocation package including travel support, housing, and language lessons. Private health insurance is also provided.

Qualifications

• Czech language at C1 level and English at B2 level.
• Customer-centric with strong communication and problem-solving skills.
• Willing to work rotating shifts.

Responsibilities

• Handle inbound and outbound calls for Czech market.
• Assist customers with accounts and transactions.
• Explain products and services clearly.
• Resolve inquiries and foster brand loyalty.
• Work rotating shifts to ensure support coverage.

Skills

Czech language (C1)

English language (B2)

Customer service

Communication

Problem solving

Job description

CBTalents in Lisbon is seeking a Czech Customer Service Representative to join a leading global bank. You will handle inbound and outbound calls, assist customers with accounts and transactions, and deliver service in Czech and English.

The role offers 40 hours per week with rotating shifts, a 10-day paid training in English, and a relocation package including travel support, housing, and language lessons. Private health insurance is also provided.