BDR Manager — DACH Growth & Talent Coach (Lisbon)

Zendesk, Inc.; Lisboa; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Onboarding bootcamp

Annual professional development

Mentorship and leadership coaching

Job summary

Zendesk, Inc. is seeking an in-office BDR Manager in Lisbon to lead and scale a German-speaking Central team.

You will guide outbound and inbound pipeline initiatives, coach early-career reps, and drive performance across the DACH market in a collaborative, fast-paced environment. Responsibilities include hiring, onboarding, mentoring, and optimizing multi-threaded outbound strategies, while aligning with regional leaders and marketing.

Qualifications

• Native German and English required to coach reps and navigate the Central territory.
• Based in or willing to relocate to Lisbon, Portugal, working full-time on-site with the team.
• 1+ years of direct people management or proven team‑lead/coaching experience in a high-volume SaaS sales development environment.
• 3–5+ years of managerial experience in SaaS sales or sales development (CRM/CX/Customer Support tech preferred).
• Deep understanding of modern outbound prospecting, ABM strategies, and pipeline metrics.
• Solid analytical skills to track leading indicators, conversion rates, and forecast pipeline delivery.

Responsibilities

• Lead and scale the Central BDR team of German-speaking reps in Lisbon.
• Drive high-quality pipeline across enterprise and commercial accounts for DACH growth.
• Leverage AI sales tools and workflows (e.g., Gong, ChatGPT) to coach and optimize prospecting.
• Develop clear career pathways to advance reps to AE, management, or specialist roles.
• Continuously optimize outbound cadences, multi-threading, and qualification processes.
• Collaborate with DACH Directors, AEs, and Marketing to map accounts and execute campaigns.
• Foster an upbeat, collaborative in-office culture in Lisbon.

Skills

German fluency

English fluency

Leadership

Strategic prospecting

Data-driven

Coaching mindset

Hybrid work availability

Tools

Gong

Sales Navigator

Salesforce

Zendesk Suite

Job description

Zendesk, Inc. is seeking an in-office BDR Manager in Lisbon to lead and scale a German-speaking Central team.

You will guide outbound and inbound pipeline initiatives, coach early-career reps, and drive performance across the DACH market in a collaborative, fast-paced environment. Responsibilities include hiring, onboarding, mentoring, and optimizing multi-threaded outbound strategies, while aligning with regional leaders and marketing.