Bilingual Spanish Support Specialist in Lisbon

Atlean World; Lisboa; On-site; EUR 15,000 - 21,000; Full time

Benefits offered by this job

Relocation package

Job summary

Atlean World in Lisbon, Portugal, is seeking a Customer Support Specialist to help clients via email, chat and phone, using English and Spanish. This role offers a dynamic, multicultural environment and the chance to grow with a global brand.

You will handle inquiries, resolve issues and become a product specialist, with a 12-month renewable contract and relocation support. The role emphasizes customer-centric service across channels and collaboration with a diverse, global team.

Qualifications

• Fluent in Spanish and English.
• 1 year of experience in Banking, Financial Services, or Insurance.
• Excellent communication skills.
• Strong empathy and customer-focus.

Responsibilities

• Understand customers' needs and develop problem solving skills.
• Provide the best customer experience through Email, Chat or Phone.
• Be a specialist in the product/ service you represent.

Skills

Language skills (Spanish & English)

Banking/Financial Services/Insurance

Communication

Empathy

Job description

Atlean World in Lisbon, Portugal, is seeking a Customer Support Specialist to help clients via email, chat and phone, using English and Spanish. This role offers a dynamic, multicultural environment and the chance to grow with a global brand.

You will handle inquiries, resolve issues and become a product specialist, with a 12-month renewable contract and relocation support. The role emphasizes customer-centric service across channels and collaboration with a diverse, global team.