B2B Ad Campaign Support Specialist — Brazilian Portuguese

Cloudheight Solutions; Lisboa; On-site; EUR 10,211 - 12,443; Full time

Benefits offered by this job

Meal allowance

Transport allowance

Performance bonuses

Job summary

A leading IT consulting firm in Lisbon is seeking an Entry-level B2B Advertiser Support Consultant who speaks Brazilian Portuguese. This role involves handling customer support for advertisers on a major social media platform, focusing on paid campaign management and troubleshooting. Candidates should possess a relevant degree and a strong understanding of digital marketing. The position is full-time, located on-site, with a competitive salary and various allowances.

Qualifications

• Experience in paid campaign management is mandatory.
• Proven experience in digital marketing is essential.
• Previous experience in a Contact Centre or service program within AdTech is preferred.

Responsibilities

• Identify and implement service improvements for user experience.
• Handle end-to-end product troubleshooting and customer support.
• Collaborate with in-house teams to resolve advertiser queries.

Skills

Paid campaign management

Digital marketing

Troubleshooting

Customer service orientation

Social media

Brazilian Portuguese

Education

Degree in Marketing or related field

Job description

A leading IT consulting firm in Lisbon is seeking an Entry-level B2B Advertiser Support Consultant who speaks Brazilian Portuguese. This role involves handling customer support for advertisers on a major social media platform, focusing on paid campaign management and troubleshooting. Candidates should possess a relevant degree and a strong understanding of digital marketing. The position is full-time, located on-site, with a competitive salary and various allowances.