Automotive Workshop Growth & Success Partner

Msx International; Viseu; On-site; EUR 30,000 - 55,000; Full time

Job summary

MSX International is seeking a Business Success Partner to support and develop workshops within our network. You will help partners improve performance, capacity utilization and profitability using AI-based platforms and market data.

Responsibilities include on-site client engagement, sales analytics, and consulting across parts, aftersales, and service operations, collaborating with workshops and dealers to drive revenue growth.

Qualifications

• Experience in the automotive industry.
• Fluent German and English.
• Strong sales orientation and customer interaction focus.
• Proven ability to drive revenue growth.

Responsibilities

• Build and maintain long-term customer relationships through regular on-site visits.
• Analyze sales and performance metrics to identify improvement opportunities.
• Enhance quality, efficiency and profitability within workshop operations.
• Provide consulting and support in parts and aftersales business.
• Implement defined business and service standards.
• Initiate and support marketing and sales activities.
• Plan and execute actions aligned with market strategy.
• Present business recommendations and sales initiatives.
• Collaborate with workshops, dealerships and partners.
• Manage key customer accounts.
• Use CRM for lead management, customer support and sales forecasting.
• Monitor, analyze and report business performance results.
• Present relevant sales and market data.
• Gather and analyze market intelligence to identify new opportunities.

Skills

Sales orientation

Revenue growth experience

Communication skills

Presentation skills

Digital literacy

Independent working style

German language fluency

English language fluency

Tools

CRM systems

Job description

As a Business Success Partner (m/f/d), you will support and develop workshops within our network. Using state-of-the-art AI-based platforms, as well as extensive market and vehicle data, you will help partners improve their performance, capacity utilization, and profitability in a sustainable way.

Your Key Responsibilities

• Building and maintaining long-term customer relationships through regular on-site visits
• Analyzing sales and performance metrics and identifying improvement opportunities
• Enhancing quality, efficiency, and profitability within workshop operations
• Providing consulting and support in the parts and aftersales business
• Implementing defined business and service standards
• Initiating and supporting marketing and sales activities
• Planning and executing actions aligned with market strategy
• Presenting business recommendations and sales initiatives
• Collaborating closely with workshops, dealerships, and other partners
• Managing key customer accounts
• Using CRM systems for lead management, customer support, and sales forecasting
• Monitoring, analyzing, and reporting business performance results
• Presenting relevant sales and market data
• Gathering and analyzing market intelligence to identify new business opportunities

Your Profile

You have experience in the automotive industry, for example as:

• Service Assistant
• Parts and Accessories
• Service Representative
• Service Advisor
• Automotive Service or Diagnostic Technician
• Automotive Technician/Mechanic
• Body and Vehicle Builder
• Workshop Manager

In addition, you possess:

• Strong sales orientation and a passion for customer interaction
• Experience driving revenue growth and business development
• The ability to advise, influence, and persuade others effectively
• Excellent presentation and communication skills
• Strong digital literacy and openness to new technologies
• An independent working style and proven sales success in parts or aftersales businesses
• Fluent German and English language skills

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.