Application Support (German/English speaker)

Decskill; Portugal; Presencial; EUR 28 000 - 42 000; Tempo integral

Resumo da oferta

A leading IT consulting firm is seeking an Application Support professional fluent in German and English for their Lisbon office. The ideal candidate will possess ITIL knowledge, problem-solving skills, and experience with ticketing tools. The role involves supporting clients in their digital transformation projects, ensuring effective IT services. If interested, please send your CV to the provided email address.

Qualificações

• Fluent German and English, written and spoken.
• ITIL foundations knowledge and practical use.
• Problem solving and researching abilities.
• Experience with HR systems and provider-based services.
• Experience with ticketing tools such as ServiceNow or Remedy.

Conhecimentos

German speaker (written and spoken)

English speaker (written and spoken)

ITIL foundations knowledge

Problem solving & researching

Provider-based services experience

Experience in HR systems

Ticketing tools (servicenow / remedy / other)

Formação académica

ITIL Foundation certification

Ferramentas

ServiceNow

Remedy

Descrição da oferta de emprego

Decskill, founded in 2014 as an IT Consulting Company, places paramount importance on its greatest asset: its people. Our main mission is to deliver value through knowledge and talent, and we achieve this by fostering a culture of excellence and investing in the development and well‑being of our people. With over 600 dedicated professionals and offices in Lisbon, Porto, Madrid, and Luxembourg, Decskill operates across three core areas:

• DECSKILL TALENT: We believe that our people are key to our success. Through Decskill Talent, we empower our team to embrace the digital transformation challenges of our clients, collaborating with them to drive innovation, ensuring project success and business growth.
• DECSKILL BOOST: Equipping our team with the latest tools and methodologies, we optimize Time‑to‑Market and deliver innovative solutions exceeding client expectations.
• DECSKILL CONNECT: Our team collaborates closely with clients to implement and manage IT infrastructures that generate long‑term value.

At Decskill, we believe that by nurturing and empowering our people to confront the challenges of digital transformation, we create value not only for our clients but also for our entire ecosystem, fostering a digital community dedicated to growth and progress.

We are looking for an Application Support (German/English speaker) to join us in Lisbon.

Requirements

• German speaker (written and spoken)
• English speaker (written and spoken)
• ITIL foundations knowledge
• Problem solving & researching
• Provider‑based services experience
• Experience in HR systems
• Ticketing tools (servicenow / remedy / other)

If you’re interested in this job please send your CV to [e-mail]

Decskill is committed to equality and non‑discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Consulting

Industries

• IT Services and IT Consulting and IT System Design Services