Application Support Engineer (L2)

Inetum; Portugal; Presencial; EUR 30 000 - 42 000; Tempo integral

Resumo da oferta

Inetum, a European leader in digital services, is seeking an Application Support Engineer (L2) to ensure production stability and support operations across our platforms in Portugal.

Responsibilities include maintaining CMDB and docs, installing components across infrastructure, scheduling batch jobs with Control-M, managing file transfers (CFT/Connect:Express), and coordinating incidents with root cause analysis.

Qualificações

• Experience in Level 2 production support and maintaining system stability.
• Strong scripting skills and familiarity with Linux/Windows environments.
• Ability to install, configure and integrate application components across infrastructure and middleware.

Responsabilidades

• Provide Level 2 operational support and ensure production stability.
• Maintain CMDB, operational documentation, and monitor vulnerabilities.
• Install and integrate application components across infrastructure, OS, and middleware.
• Schedule, monitor, and troubleshoot batch jobs using Control-M.
• Manage file transfers (CFT/Connect:Express) and daily operational activities.
• Handle incidents, perform root cause analysis, and coordinate escalations.
• Monitor applications and infrastructure using tools such as Dynatrace and ServiceNow.

Conhecimentos

Linux/Windows administration

Bash scripting

Ferramentas

Control-M

Dynatrace

ServiceNow

CFT/Connect:Express

Tomcat

Apache

JBoss

Descrição da oferta de emprego

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

We are looking for a Application Support Engineer (L2).

• Provide Level 2 operational support and ensure production stability.
• Maintain CMDB, operational documentation, and monitor vulnerabilities.
• Install and integrate application components across infrastructure, OS, and middleware.
• Schedule, monitor, and troubleshoot batch jobs using Control-M.
• Manage file transfers (CFT/Connect:Express) and daily operational activities.
• Handle incidents, perform root cause analysis, and coordinate escalations.
• Monitor applications and infrastructure using tools such as Dynatrace and ServiceNow.

Required Skills

• Linux/Windows administration and Bash scripting.
• Application servers: Tomcat, Apache, JBoss.
• Control-M scheduling and monitoring.
• Managed file transfer solutions (CFT/Connect:Express).