Application Production Support

Aubay Portugal; Lisboa; Híbrido; EUR 45 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Training academy

Career advancement

Team events

Language platform

Hybrid work model

Resumo da oferta

Aubay Portugal seeks an experienced IT Production Support professional to manage RUN/MCO for e/mBanking applications, spanning Linux and Windows runtimes. You will handle deployments, incidents, and releases using XL Deploy/Release and Jenkins, collaborating with development and infra teams to ensure service continuity.

Fluent English is required. The role offers a hybrid work model (2/3 days onsite) and a supportive environment with ongoing growth opportunities.

Qualificações

• Minimum of 5 years of professional experience in Application Production Support (RUN/MCO) environments.
• Solid knowledge of Linux environments and practical experience with Windows.
• Strong expertise in Apache and Tomcat administration, with understanding of Docker and API environments.
• Proven experience with deployment and release tools such as XL Deploy, XL Release, and Jenkins.
• Demonstrated strong troubleshooting skills to diagnose production incidents in complex application landscapes.
• Fluent English communication skills are mandatory for this role.
• Alignment with our corporate culture and a commitment to integrity and ethics are highly valued.
• Strong customer focus, teamwork, task prioritisation, and daily commitment are highly appreciated.

Responsabilidades

• Ensure the operational stability, support, and deployment of e/mBanking applications and related APIs.
• Perform daily RUN/MCO activities, including incident diagnosis and coordination of technical resolutions with relevant teams.
• Execute deployments, releases, and configuration changes utilizing tools such as XL Deploy, XL Release, and Jenkins.
• Provide comprehensive application support for runtimes across both Linux and Windows environments.
• Collaborate closely with development technical leads and infrastructure teams to maintain service continuity and troubleshoot production issues.
• Participate in on-call rotation to ensure continuous service availability during operational events.

Conhecimentos

Linux

Windows

Apache Tomcat

Docker

APIs

XL Deploy

XL Release

Jenkins

Incident diagnosis

On-call rotation

Ferramentas

XL Deploy

XL Release

Jenkins

Descrição da oferta de emprego

At Aubay Portugal, we work daily with some of the largest organisations across sectors such as banking, insurance, telecommunications and energy, helping to build and evolve critical systems that support millions of users. We have been in Portugal since 2007 and are part of an international group with a presence in several European countries. More than technology, we build close relationships and deliver real-impact projects.

What will you do?

• Ensure the operational stability, support, and deployment of e/mBanking applications and related APIs.
• Perform daily RUN/MCO activities, including incident diagnosis and coordination of technical resolutions with relevant teams.
• Execute deployments, releases, and configuration changes utilizing tools such as XL Deploy, XL Release, and Jenkins.
• Provide comprehensive application support for runtimes across both Linux and Windows environments.
• Collaborate closely with development technical leads and infrastructure teams to maintain service continuity and troubleshoot production issues.
• Participate in on-call rotation to ensure continuous service availability during operational events.

What are we looking for?

At Aubay, our focus is on professionals who bring both technical expertise and the right mindset:

• A minimum of 5 years of professional experience in Application Production Support (RUN/MCO) environments.
• Solid knowledge of Linux environments and practical experience with Windows is also required.
• Strong expertise in Apache and Tomcat administration, along with understanding of Docker and API environments.
• Proven experience with deployment and release tools such as XL Deploy, XL Release, and Jenkins.
• Demonstrated strong troubleshooting skills to diagnose production incidents in complex application landscapes.
• Fluent English communication skills are mandatory for this role.
• Alignment with our corporate culture and a commitment to integrity and ethics are highly valued;
• Strong customer focus, teamwork, task prioritisation, and daily commitment are highly appreciated.

What can we offer?

At Aubay, we invest in your development and well-being:

• Continuous growth through our Training Academy, with technical and soft skills training, mentoring, tech communities, workshops and in-person meetups;
• Close support with regular feedback and a structured career advancement model;
• Comprehensive health insurance, including dental coverage, as well as access to a mental health platform and well-being initiatives;
• Team-oriented environment, including events and initiatives to promote connection and team spirit;
• Personal and family life support, from the moment your children are born and throughout their educational path;
• Access to a language platform with conversational classes in multiple languages;
• Project-tailored work model: hybrid (2/3 times a week).

What will you find here?

• A close-knit and informal environment, where direct communication is preferred and people are valued;
• Recognition of your contribution, with initiatives that celebrate meaningful moments;
• Freedom to be yourself, without unnecessary formalities;
• Teams where knowledge sharing, collaboration and joint growth are a reality.

Personal Data collected by AUBAY PORTUGAL as Data Controller, regarding the identification, contact and professional capabilities of the candidates, in the present procedure, will be processed for the application analysis, having in consideration that the processing is conducted in order to take the steps, at the request of the data subject, prior to entering into a contract; Personal data sent through the present application will be kept by Aubay during the application procedure and will remain stored whilst updated (for two years period). The collected data might be transferred or include other processing activities, as long as the data subject is informed, in the occurrence of a standard application and selection procedure, for the compliance of legal obligations for the time required by law. For any queries or request regarding personal data protection rights, the Data Subject may contact AUBAY PORTUGAL's headquarters in Avenida Duque D'Ávila, nº46 em Lisboa or use the DPO's e-mail - [e-mail]. The Data Subject also has the right to file a complaint with the National Data Protection Authority – www.cnpd.pt. (please do not include data regarding racial or ethnical origins, political opinions, religion, philosophy, biometrical data, health data, sexual life and orientation, or relating to criminal convictions and offences.)